The POS can function without an active internet connection. Internet connection issues are indicated by a red notification bar.

Even though the POS can be used to register sales without an active internet connection functionality such as:

• Printing kitchen orders
• Registering loyalty cards
• Printing invoice receipts
• Sending transactions to the terminal
• Sharing invoices between POS-es
• Refreshing data
• Ending waiter shifts

…will require an active internet connection.

When the POS shows missing internet connection first thing to check would be connection to Wi-Fi network. When the device is connected to the network a simple visit to any webpage rules out any problems with the Wi-Fi network itself. In a situation where Wi-Fi is connected, webpages load but the POS still shows it’s missing an internet connection you should contact Ektaco Support.