5 benefits of the waiter calling system

Have you considered how much time and personnel costs you can save and smooth the service in your restaurant or café with an electronic waiter calling system?  We are offering three different types of calling systems: waiter calling, customer calling and service calling system.

Waiter calling system – is meant for communication between your kitchen and the dining hall. You cook can notify the waiters that the dish is ready to serve. Waiters running back and forth with no real reason, cooled dishes and loud bells ringing could stay into the past. We are offering stylish wristwatches and pagers that can be attached to the belt.

Customer calling system – You can notify your customers that their dish is ready and they can come to pick it up.

Service calling system – With pushing one button your clients can call for a waiter to order more, asj for the bill or cancel the call.

The waiter calling system makes your waiters to walk between kitchen and the dining hall only in case of a real need. The waiters come to the tables on the earliest possibility when a concrete customer has expressed an interest to order or pay the bill. Your customers would know exactly when is their time to take the table or go to get their food. The calling system offered by Ektaco all these options are possible.

The calling systems offer solutions for the most usual challenges of restaurants, cafes and canteens. These systems can:

• make work more effective,
• raise the quality of service,
• involve your personnel with the right tasks,  
• reduce personnel costs and
• raise customer satisfaction.

The point-of-sale system provided by Ektaco, CompuCash, together with the electronic calling system is used in the cafes on the ferries that drive between Estonian mainland and two large islands, Saaremaa and Hiiumaa. Gert Nepperi, catering managers of TS Ships, says that using the customer calling system in the cafes has been really useful. Most of the dishes are given to the customers instantly but some dishes, like granny’s pancakes are prepared on a concrete client order. Using the calling system, customers do not need to stand and wait but can sit in their table until their buzzer start to blink and buzz.

For more information please call us +372 6397 944 or send e-mail: sales@ektaco.ee